Create an automation
Click New automation
Click New automation in the top-right corner. If you have an unsaved draft from a previous session, you’ll be asked whether to continue editing or start fresh.
Configure the trigger
Click the trigger node on the canvas. The edit panel opens on the right. Choose a trigger type and fill in its settings — see Triggers for details on each type.
Add actions
Click the action placeholder below the trigger to open the action picker. Actions are organized by category: Household, Task, Opportunity, AI, Flow, and System. Select an action and configure its fields in the edit panel.
Add more actions
After configuring an action, a new placeholder appears below it. Click it to add the next action. Repeat until your workflow is complete.
The automation canvas
The canvas is where you visually build your automation. It displays:- Trigger node — the event that starts the automation (always at the top)
- Action nodes — the steps that run in sequence
- Branch nodes — conditional paths that split the flow (see Branch)
- Note nodes — free-form annotations you can add anywhere on the canvas for your own reference
The edit panel
Clicking any node on the canvas opens the edit panel on the right side. The panel shows:- The node’s type, icon, and description
- Configuration fields for the trigger or action
- A switch button to change to a different trigger or action type
- A delete button to remove the node
Switching a trigger or action type replaces its configuration. Your previous settings for that node are not preserved.
Edit an automation
Make your changes
Click any node to edit it, add new actions, or delete existing ones. The publish bar at the bottom indicates you have unpublished changes.
Enable or disable an automation
Toggle the Active switch to enable or disable an automation without deleting it. You can toggle it from two places:- Automations list page — the Active column has a toggle for each automation
- Automation editor — the toggle is in the top-right corner, labeled Enable automation
Delete an automation
Rename an automation
Drafts
When you start building a new automation, your work is saved as a draft automatically. If you leave the editor before publishing, the draft is preserved. The next time you click New automation, you’ll be asked:- Continue editing — reopen your draft where you left off
- Start fresh — discard the draft and start with a blank canvas
Validation
The publish bar shows validation errors if your automation has issues. Common validation messages include:- Missing required fields on a trigger or action node
- Nodes that are not fully configured
FAQ
Can I duplicate an existing automation?
Can I duplicate an existing automation?
Not directly. To create a similar automation, start from scratch and configure the same trigger and actions, or use a template if one matches your needs.
Can multiple people edit the same automation at once?
Can multiple people edit the same automation at once?
Yes. The automation builder supports real-time collaboration — multiple team members can view and edit the same automation simultaneously.
What happens to in-progress runs when I edit an automation?
What happens to in-progress runs when I edit an automation?
Runs that are already in progress continue using the version that was active when they started. Your changes only apply to new runs after you publish.
Next steps
Triggers reference
See every trigger type and how to configure it.
Actions reference
See every action type and how to configure it.