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Actions are the steps your automation performs after a trigger fires. You can chain multiple actions together, and each action runs in sequence. Some actions provide data to later actions — for example, Create opportunity makes the new opportunity available to subsequent steps. When you add an action, choose from six categories: Household, Task, Opportunity, AI, Flow, and System.

Household actions

These actions operate on the household associated with the triggering record.

Add tag

Add a tag to the household.

Remove tag

Remove a tag from the household.

Add note

Add a note to the household record.

Add comment

Add a comment to the household.

Send email

Send an email to the household. Only one send email action is allowed per branch path.

Send SMS to client

Send a text message to people in the household. Only one SMS action is allowed per branch path.

Create opportunity

Create a new opportunity for the household. The created opportunity becomes available to later actions.

Find opportunity

Find the most recently updated opportunity for the household. The found opportunity becomes available to later actions (such as Move to stage).

Add to sequence

Enroll the household in a sequence.

Remove from sequence

Remove the household from a sequence.

Start project

Start a project from a template. When the trigger provides a household, the project belongs to that household. A recurring automation configured to run Once per book creates a book-level project without a related household. If the selected project type’s first milestone has form fields, they appear below the action settings. Enter fixed values or insert data supplied by the trigger. When a chat-triggered run is still missing a required value, Slant provides a Complete project setup link instead of starting an incomplete project.

Promote to client

Promote a prospect household to a client. This action has no configuration fields — it promotes the household directly.

Task actions

Create task

Create a new task. The task is linked to the household or record associated with the trigger.
How user-reference custom field assignment resolves at run time. When the automation runs, Slant picks the assignee in this order:
  1. If you chose a specific user, the task is assigned to that user.
  2. If you chose a user-reference custom field, Slant reads that field off the household and assigns the task to whoever is set there.
  3. If the custom field is blank on the household, the task is created with no assignee.
This lets one automation assign tasks to the right team member per household — for example, always routing to each household’s servicing advisor.

Update task

Update the task in the automation’s context (for example, the task from a task trigger). Every field is optional — only the fields you set are changed, and any field left blank or set to No change leaves the task unchanged.
This action requires a task in the automation’s context. It is available when the automation starts from a task trigger.

Add comment

Add a comment to the task in the automation’s context.

Opportunity actions

These actions require an opportunity in context — either from an opportunity trigger or from a previous Create opportunity or Find opportunity action.

Move to stage

Move the opportunity to a specific pipeline stage.

Add comment

Add a comment to the opportunity.

AI actions

AI actions use artificial intelligence to process data, make decisions, and generate content. Input quality directly affects output quality — be specific in your prompts and descriptions.

Categorize

Use AI to sort a record into one of your defined categories. Returns the selected category, a confidence score (0–100), and the reasoning behind the choice.

Filter

Use AI to evaluate whether a record meets criteria you describe in plain language. Records that match continue through the automation; records that don’t are stopped.

Draft email

Use AI to generate an email draft based on a prompt. Returns a subject line and HTML body that can be used in subsequent actions.

Research

Use AI to look up information and return a summary. The AI has access to web search and other research tools.

Parse and create contact

Extract contact information from an email or meeting and create a new record. Only one parse action is allowed per branch path. Requires an email or meeting in the automation context. When the record type is Client or Prospect, the AI also extracts a spouse or partner if one is mentioned and adds them to the same household. Words like “wife” or “husband” mark the second person as a spouse, and “partner”, “domestic partner”, or “fiancé” mark them as a partner.

Flow actions

Flow actions control the execution path of your automation.

Branch

Split the automation into conditional paths. Each branch can have its own conditions, and records flow down the first branch whose conditions match. A default branch catches records that don’t match any other path. After adding a branch action, each branch path appears as a separate column on the canvas. Add actions to each branch independently.

Wait

Pause the automation for a specified duration before continuing to the next action.
The maximum wait time is 30 days.

System actions

Internal notification

Send a notification to team members via email or SMS. Use this to alert your team about important events.

Create task

Create a new task — see Task actions above. This action appears in both the Task and System categories.

Confetti

Trigger a confetti celebration on screen for selected team members.

FAQ

Yes. Some actions provide data to later steps — for example, Create opportunity makes the opportunity available, and AI actions provide their results as variables. You can reference these outputs using dynamic variables in text fields.
Some actions need a specific record type in context to work. For example, Move to stage requires an opportunity. If your trigger doesn’t provide one, add a Create opportunity or Find opportunity action earlier in the automation.
An action may be unavailable if its required record type is not in the automation’s context, or if a “one per branch” action (like Send email) has already been added to the current branch path. Hover over the action to see why it’s disabled.
There is no hard limit on the number of actions. However, longer automations are harder to debug — keep workflows focused on a single purpose when possible.