What are email templates?
Templates are pre-written emails you can insert when composing a message. Each template has a name, subject line, and body content.- Save time — Do not rewrite common emails.
- Ensure consistency — Standard messaging across the firm.
- Personalize with variables — Auto-fill recipient and sender details.
Book vs company templates
Email templates can be scoped to a specific book or shared across your entire firm:- Book-level — Available only within that book.
- Company-level — Available to all books in your firm.
Access email templates
- Navigate to Settings → Data customizations → Email templates.
Create a template
Write the email body
Compose the email content using the rich text editor. Insert variables to personalize the message.
Use variables
Variables personalize templates with recipient and sender data. Slant uses Liquid template syntax.Available variables
| Variable | Inserts |
|---|---|
person.first_name | Recipient’s first name |
person.last_name | Recipient’s last name |
person.full_name | Recipient’s full name |
sender.first_name | Your first name |
sender.last_name | Your last name |
sender.full_name | Your full name |
sender.email | Your email address |
sender.unformatted_phone | Your phone number |
sender.scheduling_link | Your scheduling link |
Example with variables
Use a template
When composing an email from a client record:- Click the Templates button.
- Select a template from the list.
- The subject and body are pre-filled. Edit as needed before sending.
Edit a template
- Navigate to the email templates page.
- Click on a template to edit it.
- Update the name, subject, or body.
- Click Save.
Delete a template
- Click the delete option on the template.
- Confirm deletion.
Attachments
Email templates support up to 3 file attachments.Best practices
- Clear subject lines. Recipients should know what the email is about.
- Use variables for personalization. Even templates should feel personal.
- Include a call to action. Tell recipients what to do next.
- Keep paragraphs short. This helps readability on mobile devices.
- Review templates regularly. Update outdated information and remove unused templates.