Overview

The Accounts section brings together custodian accounts, manual accounts, insurance policies, and trusts across your book.

• Custodian accounts — Synced automatically from your custodian each night. These are read-only and reflect the latest data from institutions like Schwab and Fidelity. Custodian accounts power portfolio analytics and contribute to a client’s AUM.
• Manual accounts — Created by you to track financial accounts that aren’t held at a connected custodian, such as checking, savings, outside retirement, and education accounts.
• Insurance policies — Created by you to track life and property and casualty coverage, premiums, policy dates, insured people, and servicing details.
• Trusts — Created by you to track trust records, tax IDs, linked households, and company-defined custom fields.

Both types appear on a client’s Records tab under Accounts.

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Where to find accounts

Click Accounts in the sidebar to expand the sub-menu:

• Custodian — Browse all custodian accounts synced to your book. Learn more.
• Manual — Browse all manual accounts created across your book. Learn more.
• Insurance — Browse insurance policies across your book. Learn more.
• Trusts — Browse trust records across your book. Learn more.

You can also view and manage accounts for a specific client from their household detail page.

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How accounts connect to clients

Custodian accounts are linked to client households or trusts — either automatically through tax ID matching or manually from the custodian accounts list. Once linked, the account’s market value counts toward the client’s AUM and portfolio data appears on the client’s Custodian tab. Manual accounts are tied to a client household when you create them. They don’t sync with external data, so you update balances and details yourself.

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FAQ

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Next steps