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Insurance policies keep coverage, premium, ownership, and servicing details with the client household they protect.

Browse insurance policies

Click Accounts → Insurance in the sidebar. The Insurance policies list includes policy, household, insurance type, carrier, policy number, premium, coverage, and renewal details. Use Insurance type, Filter, or a saved view to narrow the list. Click a policy to open its household and edit the policy.

Add an insurance policy

1

Open the household

Select a client or prospect and open the Records tab.
2

Open the accounts section

For a client, expand Accounts, insurance, and annuities, then click Add account, insurance, or annuity → Insurance policy. For a prospect, expand Insurance and click Add insurance policy.
3

Choose the policy category

Select Life or Property & casualty under Insurance type.
4

Enter policy details

Add the Policy name, carrier, policy number, dates, owners, insured people, premium, and coverage details that apply.
5

Save the policy

Click Add policy. The policy appears on the household and in Accounts → Insurance.

Policy details

Available fields depend on the insurance type.
  • Life policies — Track the life policy type, permanent policy type, term duration, convertibility, face amount, death benefit, cash value, owners, and insured people.
  • Property and casualty policies — Track the policy type, effective and renewal dates, named and additional insureds, deductibles, and agent or broker.
  • Premium and servicing — Record premium amounts, payment frequency, carrier details, and servicing information.

Edit or delete a policy

Open the policy from the household or the Insurance policies list. Update the fields and click Save policy. Deleting a policy permanently removes its stored details.
Deleting an insurance policy cannot be undone.

Attach supporting files

When adding or editing an insurance policy, use Notes for context and Attachments → Add attachment for supporting files. Save the policy to keep the changes.