Before you start
You’ll need a database backup file from Redtail. To get one:Open the Redtail backups page
Log in to Redtail and go to the database backups page.
Start the import
Upload your backup file
Click the upload area and select your
.sql or .zip file. You’ll see the file name and size once it’s attached.Import workflows as projects
If you used workflows in Redtail, you can bring them into Slant as project templates. On the upload step, toggle Import workflows as projects and enter your Redtail username and password. These credentials are stored encrypted and only used during the import to fetch workflow templates from the Redtail API.Filter contacts
The first step after extraction is deciding which contacts to include.- Import all contacts — Brings in every contact from your Redtail database.
- Filter contacts prior to import — Only imports contacts that match any of the filters you set:
- Servicing advisor — Filter by the assigned advisor in Redtail.
- Keywords — Filter by Redtail keywords.
- Tag groups — Filter by Redtail tag groups.
Map contact types
This step controls how Redtail contacts are categorized in Slant. You’ll see four sections, each with filters for Keywords, Tag groups, Category, and Status:- Who becomes a client? — Contacts matching any of these filters are imported as clients.
- Who becomes a past client? — From the remaining contacts, those matching any of these filters are imported as past clients.
- Who becomes a prospect? — From the remaining contacts, those matching any of these filters are imported as prospects.
- What should remaining contacts become? — Contacts that don’t match any of the above are imported as either Other contacts (default) or Prospects.
Review and import
The review step shows every contact that will be imported in a table. For each row you can:- Uncheck the checkbox to exclude a contact from the import.
- Change the category using the dropdown to reassign a contact as client, past client, prospect, or other contact.
- Hover over a name to see a preview card with the household’s people, their roles, contact info, and related records (notes, tasks, events, etc.).
What gets imported
Depending on the data in your Redtail database, Slant imports:- Households — Family units with all their members and roles (head of household, spouse, dependents)
- People — Individual contact details including email, phone, address, date of birth, and gender
- Standalone individuals — Contacts not assigned to a family are imported as individual households
- Businesses — Business contacts with their associated records
- Notes — Notes linked to contacts
- Tasks — Activities from Redtail (excluding meetings)
- Events — Meetings from Redtail
- Trusts — Trust entities and their associated notes and tasks
- Custom fields — User-defined fields from Redtail are automatically created as custom fields in Slant
- Workflows — Imported as project templates if the Import workflows as projects option is enabled
Redtail keywords and tag groups are converted to tags in Slant during the import.
FAQ
How long does the import take?
How long does the import take?
Extraction typically takes a few minutes depending on the size of your database. The final import step also runs in the background — you’ll see a progress bar showing how many records have been created.
Can I change how contacts are categorized after starting the import?
Can I change how contacts are categorized after starting the import?
You can change the category for any contact on the review step before clicking Import. Once the import has started, you’ll need to update records individually in Slant.
What happens if I close the window during import?
What happens if I close the window during import?
The import continues in the background. You can check its progress by returning to Settings → Data import and clicking on the import.
Can I run multiple imports from Redtail?
Can I run multiple imports from Redtail?
Yes. Each import is tracked separately on the Data import page. Be aware that running multiple imports from the same Redtail database may create duplicate records.