Before you connect
You’ll need:- An email account with a supported provider (Gmail, Outlook, Exchange)
- Permission to authorize third-party apps (some organizations restrict this)
- A few minutes to complete the OAuth authorization flow
Connect Gmail or Google Workspace
Grant permissions
Review the requested permissions and click Allow:
- View and send email — Required for email sync
- View calendars — Required for calendar sync
Connect Microsoft 365 or Outlook
Grant permissions
Review and accept the requested permissions:
- Read and send mail — Required for email sync
- Read calendars — Required for calendar sync
Connect Exchange (EWS)
For on-premises Exchange or environments not using modern OAuth:
Note: Exchange integration may require assistance from your IT department.
Choose what to sync
After connecting, configure your sync preferences:Email sync
- Enabled by default if email permissions were granted
- Syncs incoming and outgoing emails
- Links emails to matching households automatically
Calendar sync
- Enabled by default if calendar permissions were granted
- Syncs events from your primary calendar
- Links meetings to households based on participants
Select calendars
If you have multiple calendars:Configure sending addresses
If you send from multiple addresses (aliases):Verify connection
After setup, verify everything is working:Check email sync
Navigate to a client record with recent email activity. Their emails should appear in the activity feed.
Troubleshooting
”Connection failed” error
Causes:- Incorrect credentials
- Organization restrictions on third-party apps
- Temporary service issues
Emails not syncing
Causes:- Email sync disabled in settings
- Connection expired (need to reauthorize)
- Very recent emails (sync may take a few minutes)
Calendar not showing
Causes:- Calendar sync disabled
- No calendar permissions granted during OAuth
- Wrong calendar selected
Disconnect an account
To remove an email integration:
Note: Disconnecting stops future syncing but preserves previously synced emails in Slant.