Invitations require a published form, and at least one person in the household needs an email address on their record.
Send an invitation
1
Start the invitation
On the Invitations tab, click New invitation — or click Send invitation on a form’s detail page.
2
Choose the form and recipient
Select a published form and the client or prospect. The preview on the right shows the form filled in with that household’s information.
3
Choose how to send it
Under Send from, keep the Slant email address (recommended — it supports automatic reminders) or select your connected email account to send from your own address.
4
Click Next
5
Review the email and reminders
Adjust the form name, choose which household members receive the email (To, CC, BCC, or None — at least one To recipient is required), choose whether to copy yourself, and set the reminder settings. Sending from your own address lets you edit the subject and message.
6
Click Send invitation
Sending from your own email requires a send-capable connected account — see Email and calendar integrations.
Other ways to send a form
You don’t have to start from the Intake forms page:- From a household — on a client or prospect page, open the ⋮ menu and select Send form. The invitation flow opens with that household already selected. Not available for past clients.
- From chat — ask Book chat or a household’s chat to send a form, for example “Send the client intake form to the Smiths.”
Automatic reminders
Reminders nudge the recipient by email until they submit. They’re available when sending from the Slant email address — choosing your connected email turns automatic reminders off for that invitation. On the review step, the Automatic reminders toggle is on by default with two settings:- Business days between reminders — 1 to 30 days (default 3)
- Maximum reminders — 1 to 10 reminders (default 3)
Track an invitation
Click an invitation on the Invitations tab to open its detail page. The Activity and reminders timeline shows everything that has happened and what’s scheduled next:- When the invitation was created and sent, and from which address
- When the recipient viewed the form and when they submitted it
- Each reminder — sent, scheduled, or canceled
- Delivery problems, if an email couldn’t be sent
Revoke an invitation
On the invitation’s detail page, click Revoke and confirm.FAQ
Can I send one invitation to both spouses?
Can I send one invitation to both spouses?
Yes. On the review step, set each household member to To, CC, BCC, or None — anyone included on the email can open the link and verify with their own email address. The form covers household questions in one place.
Why can't I select my form in the invitation flow?
Why can't I select my form in the invitation flow?
Only published forms built for clients and prospects can be sent as invitations. Publish the form first, and check that it isn’t archived.
Why is a client grayed out in the recipient list?
Why is a client grayed out in the recipient list?
No one in the household has an email address on file. Add an email to a household member’s record, then send the invitation.
Can I resend an invitation email?
Can I resend an invitation email?
There’s no resend button, but you can copy the invitation link from the detail page and send it yourself, or revoke the invitation and send a new one.
Next steps
What clients see
The recipient’s experience, from email to submission.
Reviewing submissions
Review and apply completed forms.