How custodian connections work
Custodian data flows into Slant through BridgeFT, a data aggregation service:- Advisor codes registered — Your firm registers advisor codes in Slant settings
- BridgeFT syncs data — BridgeFT pulls account data from your custodians nightly
- Accounts appear — Accounts matching your advisor codes show up in your Slant workspace
Set up advisor codes
Advisor codes are configured at the company level in Settings > Custodian.Select the custodian
Choose which custodian this code belongs to (Schwab, Fidelity, Pershing, etc.).
Multiple advisor codes
You may have different codes at different custodians, or multiple codes at the same custodian. Add each one separately.Check your connection status
To verify custodian data is flowing:
If you do not see expected accounts, verify your advisor codes are correct in Settings > Custodian.
Data timing
| Event | Timing |
|---|---|
| Market close | 4 PM ET |
| Custodian processing | Overnight |
| Data available in Slant | Next morning |
Troubleshooting
No accounts appearing
Possible causes:- Advisor codes not configured or incorrect
- Codes not yet registered with BridgeFT (may take up to 24 hours after initial setup)
- Custodian not supported
- Verify your advisor codes in Settings > Custodian
- Confirm the correct custodian is selected for each code
- Wait until the next morning for data sync after initial setup
- Contact support if accounts still do not appear
Missing specific accounts
Possible causes:- Account uses a different advisor code
- Account recently opened (not yet in nightly feed)
- Check the account’s advisor code at the custodian
- Verify all your codes are registered in Slant
- Contact support for account-type questions
Stale data
Possible causes:- Weekend or holiday (no market data)
- Custodian feed delay
- Look at the “as of” date on accounts
- If data is more than 2 business days old, contact support
Security and access
Read-only integration
Slant’s custodian integration is read-only:- View balances and account info — Yes
- Place trades — No
- Move money — No
- Change account settings — No
Data access control
Within Slant:- Only accounts matching your book’s advisor codes are visible
- Team members see accounts based on their book access
- Account numbers are masked (only last 4 digits shown)