Once custodian accounts are linked to households, you can view portfolio data directly in Slant. This guide covers how to access, interpret, and use portfolio information for your clients.
What data is available
Account-level data
For each linked account:
| Data | Description |
|---|
| Account value | Current total market value |
| Account number | Masked account identifier (last 4 digits) |
| Account type | IRA, brokerage, trust, etc. |
| Custodian | Which custodian holds the account |
| As-of date | When data was last updated |
| Data | Description |
|---|
| Name | Account holder’s name |
| Relationship | Primary owner, joint owner, trustee, etc. |
| Contact info | Email or phone when available |
Viewing portfolio data
On client records
Open client record
Navigate to the client household.
Find custodian data
Locate the custodian accounts section on the household record.
View accounts
See all linked accounts with balances and account details.
Data refresh
When data updates
Portfolio data refreshes on a nightly schedule:
| Data type | Frequency |
|---|
| Account values | Daily (overnight) |
| Related parties | Daily (overnight) |
Data freshness depends on your custodian and BridgeFT. Most data reflects end-of-previous-day values.
As-of date
Each account shows when data was last received. Check this date to understand how current the values are. Weekend and holiday gaps are normal since markets are closed.
Using portfolio data
Client conversations
Use portfolio context for:
- Meeting preparation — Review account balances before reviews
- Quick reference — Answer client questions about balances
- Opportunity spotting — Identify accounts that may need attention
Assets under management
Track AUM at multiple levels:
| Level | Shows |
|---|
| Household | Total AUM for the client (sum of linked accounts) |
| Book | Total AUM across all clients in the book |
Data accuracy
Understanding data flow
Portfolio data flows through multiple systems:
Custodian --> BridgeFT --> Slant
- Timing differences in data feeds
- Pending transactions
- Corporate actions processing
Reconciliation
For any discrepancy:
- Check the custodian’s official statement
- The custodian record is authoritative
- Contact support if persistent issues arise
Data limitations
Slant displays what BridgeFT provides from your custodians. Some data may not be available:
- Held-away assets (unless manually tracked)
- Real-time pricing
- Forward-looking estimates
Multiple custodians
Consolidated view
Clients with accounts at multiple custodians see:
- All accounts in one list
- Combined total AUM
- Each account labeled with its custodian
Custodian identification
Each account shows its custodian name. This is useful for:
- Determining where to execute trades
- Compliance documentation
- Client communications about specific accounts
Privacy and security
Who sees portfolio data
- All team members with access to the book can see linked accounts
- Account numbers are masked (only last 4 digits shown)
- No client self-service access to portfolio data
Data handling
- Portfolio data is encrypted in transit
- Read-only integration — Slant cannot modify custodian data
- Access is scoped to your book’s advisor codes
Troubleshooting
Data not appearing
Check:
- Account is properly linked (see Account linking)
- Advisor codes are configured in Settings > Custodian
- Allow up to 24 hours after initial setup for data to appear
Stale data
If data seems old:
- Check the as-of date on the account
- Weekend and holiday gaps are normal
- If data is more than 2 business days old, contact support
Missing accounts
If accounts are missing:
- Verify the account exists at the custodian
- Check that the correct advisor code is registered in Slant
- See Connecting custodians for setup details
Incorrect values
For discrepancies:
- Compare to the official custodian statement
- Check for pending transactions
- Allow time for settlement
- Contact support if a significant difference persists
Next steps
