Billing settings let you manage your Slant subscription, view invoices, and update payment information.
Access billing settings
Go to settings
Click Settings in the sidebar.
Click Billing
Navigate to Account → Billing.
Billing management requires account owner or billing admin permissions.
Your current plan
View plan details
The billing page shows:
| Information | Description |
|---|
| Plan name | Your current subscription tier |
| Billing cycle | Monthly or annual |
| Next billing date | When you’ll be charged next |
| Amount | Your subscription price |
| Users included | Number of seats in your plan |
Plan comparison
See what’s included in your plan:
- Feature access
- User limits
- Storage limits
- API access
- Support level
Change your plan
Upgrade
Go to billing
Navigate to billing settings.
Click Change plan
Click Change plan or Upgrade.
Select new plan
Choose the plan you want.
Review changes
See the price difference and what changes.
Confirm
Click Confirm upgrade.
- New features activate immediately
- Prorated charge for remainder of billing period
- New rate applies at next full cycle
Downgrade
Go to billing
Navigate to billing settings.
Click Change plan
Click Change plan.
Select lower plan
Choose the plan to downgrade to.
Review impact
See what features you’ll lose.
Confirm
Click Confirm downgrade.
- Takes effect at end of current billing period
- You keep current features until then
- May need to reduce users if exceeding new limit
Switch billing cycle
Change from monthly to annual (or vice versa):
Go to billing
Navigate to billing settings.
Click Change cycle
Click Switch to annual or Switch to monthly.
Review pricing
See the new price (annual typically saves ~20%).
Confirm
Change takes effect at next billing cycle.
Payment methods
Add payment method
Go to payment methods
In billing settings, find Payment methods.
Click Add
Click Add payment method.
Enter details
Enter credit card or bank account information.
Save
Click Save to add the method.
Supported payment methods
| Method | Availability |
|---|
| Credit card | All plans |
| Debit card | All plans |
| ACH bank transfer | Annual plans, Enterprise |
| Wire transfer | Enterprise |
| Invoice | Enterprise |
Update payment method
Find payment method
Locate the payment method to update.
Click Edit
Click Edit or the pencil icon.
Update details
Enter new card number, expiration, etc.
Save
Click Save to update.
Remove payment method
Find payment method
Locate the method to remove.
Click Remove
Click Remove or the trash icon.
You must have at least one payment method on file. Add a new method before removing the current one.
Set default payment
If you have multiple payment methods:
Find the method
Locate the payment method.
Click Set as default
Click Set as default.
Confirmed
Future charges use this method.
Invoices and receipts
View invoices
Go to billing
Navigate to billing settings.
Click Invoices
Find the Invoices or Billing history section.
Browse invoices
See all past invoices.
Download invoice
Find the invoice
Locate the invoice in the list.
Click Download
Click Download PDF.
Save file
Invoice downloads to your computer.
Invoice details
Each invoice shows:
- Invoice number and date
- Billing period
- Items charged
- Taxes (if applicable)
- Total amount
- Payment status
Receive invoices at a different email:
Go to billing contacts
Find Billing contacts in settings.
Add email
Enter the email address.
Save
Invoices will be sent to this address.
- Accountant
- Finance department
- Office manager
All receive invoice emails.
User seats
View seat usage
Go to billing
Navigate to billing settings.
See seat count
View “X of Y seats used.”
Add seats
Check current usage
See how many seats you’re using.
Click Add seats
Click Add seats or Upgrade.
Select quantity
Choose how many seats to add.
Review pricing
See prorated cost for current period.
Confirm
Seats are added immediately.
Remove seats
Deactivate users first
Remove access from users you no longer need.
Reduce seats
Click Reduce seats in billing.
Confirm reduction
Seats reduce at next billing cycle.
You can’t remove seats below your current active user count. Deactivate users first.
Cancel subscription
Canceling ends your access to Slant. Make sure to export any data you need before canceling.
Go to billing
Navigate to billing settings.
Click Cancel subscription
Find and click Cancel subscription.
Tell us why
Optionally share your reason for canceling.
Confirm cancellation
Confirm you want to cancel.
What happens when you cancel
- Access continues until end of billing period
- Data is retained for 30 days
- After 30 days, data may be deleted
- You can reactivate within 30 days
Reactivate subscription
If you canceled and want to return:
Log in
Sign in to your Slant account.
Click Reactivate
Click the Reactivate button.
Choose plan
Select your plan.
Add payment
Update payment method if needed.
Billing FAQ
When am I charged?
- Monthly plans: Same day each month
- Annual plans: Same date each year
- Upgrades: Immediately (prorated)
- Downgrades: At end of current period
What if payment fails?
- You’ll receive an email notification
- We retry the charge after a few days
- Update payment method if needed
- After multiple failures, service may be interrupted
Can I get a refund?
Contact [email protected] for refund requests. Refunds are considered on a case-by-case basis.
- Payment info handled by Stripe
- Slant never sees your full card number
- PCI-DSS compliant processing
Next steps
