Access billing settings
1
Go to settings
Click Settings in the sidebar.
2
Click Billing
Navigate to Account → Billing.
Billing management requires account owner or billing admin permissions.
Your current plan
View plan details
The billing page shows:| Information | Description |
|---|---|
| Plan name | Your current subscription tier |
| Billing cycle | Monthly or annual |
| Next billing date | When you’ll be charged next |
| Amount | Your subscription price |
| Users included | Number of seats in your plan |
Plan comparison
See what’s included in your plan:- Feature access
- User limits
- Storage limits
- API access
- Support level
Change your plan
Upgrade
1
Go to billing
Navigate to billing settings.
2
Click Change plan
Click Change plan or Upgrade.
3
Select new plan
Choose the plan you want.
4
Review changes
See the price difference and what changes.
5
Confirm
Click Confirm upgrade.
- New features activate immediately
- Prorated charge for remainder of billing period
- New rate applies at next full cycle
Downgrade
1
Go to billing
Navigate to billing settings.
2
Click Change plan
Click Change plan.
3
Select lower plan
Choose the plan to downgrade to.
4
Review impact
See what features you’ll lose.
5
Confirm
Click Confirm downgrade.
- Takes effect at end of current billing period
- You keep current features until then
- May need to reduce users if exceeding new limit
Switch billing cycle
Change from monthly to annual (or vice versa):1
Go to billing
Navigate to billing settings.
2
Click Change cycle
Click Switch to annual or Switch to monthly.
3
Review pricing
See the new price (annual typically saves ~20%).
4
Confirm
Change takes effect at next billing cycle.
Payment methods
Add payment method
1
Go to payment methods
In billing settings, find Payment methods.
2
Click Add
Click Add payment method.
3
Enter details
Enter credit card or bank account information.
4
Save
Click Save to add the method.
Supported payment methods
| Method | Availability |
|---|---|
| Credit card | All plans |
| Debit card | All plans |
| ACH bank transfer | Annual plans, Enterprise |
| Wire transfer | Enterprise |
| Invoice | Enterprise |
Update payment method
1
Find payment method
Locate the payment method to update.
2
Click Edit
Click Edit or the pencil icon.
3
Update details
Enter new card number, expiration, etc.
4
Save
Click Save to update.
Remove payment method
1
Find payment method
Locate the method to remove.
2
Click Remove
Click Remove or the trash icon.
3
Confirm
Confirm removal.
Set default payment
If you have multiple payment methods:1
Find the method
Locate the payment method.
2
Click Set as default
Click Set as default.
3
Confirmed
Future charges use this method.
Invoices and receipts
View invoices
1
Go to billing
Navigate to billing settings.
2
Click Invoices
Find the Invoices or Billing history section.
3
Browse invoices
See all past invoices.
Download invoice
1
Find the invoice
Locate the invoice in the list.
2
Click Download
Click Download PDF.
3
Save file
Invoice downloads to your computer.
Invoice details
Each invoice shows:- Invoice number and date
- Billing period
- Items charged
- Taxes (if applicable)
- Total amount
- Payment status
Billing contacts
Add billing contact
Receive invoices at a different email:1
Go to billing contacts
Find Billing contacts in settings.
2
Add email
Enter the email address.
3
Save
Invoices will be sent to this address.
Multiple contacts
You can add multiple billing contacts:- Accountant
- Finance department
- Office manager
User seats
View seat usage
1
Go to billing
Navigate to billing settings.
2
See seat count
View “X of Y seats used.”
Add seats
1
Check current usage
See how many seats you’re using.
2
Click Add seats
Click Add seats or Upgrade.
3
Select quantity
Choose how many seats to add.
4
Review pricing
See prorated cost for current period.
5
Confirm
Seats are added immediately.
Remove seats
1
Deactivate users first
Remove access from users you no longer need.
2
Reduce seats
Click Reduce seats in billing.
3
Confirm reduction
Seats reduce at next billing cycle.
You can’t remove seats below your current active user count. Deactivate users first.
Cancel subscription
1
Go to billing
Navigate to billing settings.
2
Click Cancel subscription
Find and click Cancel subscription.
3
Tell us why
Optionally share your reason for canceling.
4
Confirm cancellation
Confirm you want to cancel.
What happens when you cancel
- Access continues until end of billing period
- Data is retained for 30 days
- After 30 days, data may be deleted
- You can reactivate within 30 days
Reactivate subscription
If you canceled and want to return:1
Log in
Sign in to your Slant account.
2
Click Reactivate
Click the Reactivate button.
3
Choose plan
Select your plan.
4
Add payment
Update payment method if needed.
Billing FAQ
When am I charged?
- Monthly plans: Same day each month
- Annual plans: Same date each year
- Upgrades: Immediately (prorated)
- Downgrades: At end of current period
What if payment fails?
- You’ll receive an email notification
- We retry the charge after a few days
- Update payment method if needed
- After multiple failures, service may be interrupted
Can I get a refund?
Contact [email protected] for refund requests. Refunds are considered on a case-by-case basis.Is my payment information secure?
- Payment info handled by Stripe
- Slant never sees your full card number
- PCI-DSS compliant processing