Where templates are used
| Location | How it works |
|---|---|
| Task creation form | Click the icon in the footer to apply a template |
| Project milestones | Tasks are created automatically from milestone templates when a project enters a milestone |
| Automations | The create task action uses templates to define task properties |
Create a template from settings
Only admins can create company-wide templates. Any user can create book-specific templates.
Choose the scope
Select the Company tab for templates available to all books, or select a specific book tab for templates available only in that book.
Click + New task template
Fill in the template fields:
- Title — the default task name
- Description — instructions or context (supports rich text)
- Due in — how long after creation the task is due. Choose from presets (same day, 1 day, 1 week, etc.) or set a custom value in days, weeks, months, or years
- Assigned to — a specific user, a team, or a user reference field on the household
- Priority — urgent, high, medium, or low
- Label — a color-coded task label
- Attachments — files included with every task created from the template
Convert an existing task to a template
Only admins can convert tasks to templates.
Select Convert to template
The template creation form opens, pre-filled with the task’s title, description, priority, assignee, and attachments.
Apply a template when creating a task
Select a template
Search for and select the template you want to apply. The form is pre-filled with the template values.
Template fields
Templates can pre-fill the title, description, priority, label, deadline, and assignee.Assignee options
Templates support three types of assignment:- Specific user — always assigned to a particular team member
- Team — assigned to a team, notifying all members
- User reference field — dynamically assigned based on a user-reference custom field on the household (e.g., the household’s primary advisor)
Company vs book templates
- Company templates are available across all books. Only admins can create, edit, or delete them.
- Book templates are available only in a specific book. Any user can create them.
Templates in projects
Project types contain milestones, and each milestone can have task templates. When a project enters a milestone, tasks are created from each template automatically. Due dates are calculated from the milestone start date plus the template’s deadline.Editing a template does not change tasks that were already created from it.
FAQ
Can I clone a template to another book?
Can I clone a template to another book?
Yes. Book-specific templates can be cloned to other books or to the company level from the template settings page.
What file types can I attach to a template?
What file types can I attach to a template?
Templates support the same file types as tasks: PDF, DOCX, TXT, CSV, XLSX, XLS, PNG, JPEG, and GIF. Up to 20 files, 10 MB each.
Can non-admins use company-wide templates?
Can non-admins use company-wide templates?
Yes. Any user can apply a company-wide template when creating a task. Only admins can create, edit, or delete company-wide templates.
Next steps
Creating tasks
Create and assign tasks
Project types
Configure project types with milestones and tasks
Task labels
Manage task labels