Supported phone providers
Slant integrates with three phone providers:| Provider | Connection type | SMS | Call logging | Click-to-call |
|---|---|---|---|---|
| RingCentral | OAuth (per user) | Yes | Yes | Yes (RingOut) |
| MyRepChat | API keys (per book) | Yes | Yes | Yes |
| CurrentClient | OAuth (per book) | Yes | Yes | Yes |
How phone integration works
Call logging
When a phone integration is connected, Slant syncs call history from your phone provider. Logged call data includes:- Direction (inbound or outbound)
- Phone number
- Date and time
- Duration
- Status (completed, missed, voicemail, failed)
- Call recording (if available from your provider)
SMS messaging
Connected integrations let you send and receive text messages from within Slant. SMS conversations appear alongside call logs on the Phone tab.- Select a recipient phone number from the record
- Choose which integration and sending number to use
- Compose and send messages directly in Slant
- Incoming messages sync automatically
Click-to-call (RingOut)
Some integrations support initiating calls from Slant. When you click to call, your phone provider rings your device first, then connects you to the contact.Manual call logging
You can also log calls manually from the Phone tab. Click Log call to record a call that happened outside of your integrated phone system.Connect a phone integration
All phone integrations are configured in Settings > Phone and SMS.RingCentral
Connect via OAuth for SMS, call logging, and RingOut
MyRepChat
Connect via API keys for compliant SMS and call logging
Phone tab
The Phone tab on client, prospect, and contact records displays a unified conversation view that combines SMS messages and call logs in chronological order. From the Phone tab, you can:- Switch between connected phone accounts
- Select a sending number (for integrations with multiple numbers)
- Filter by recipient phone number
- Send SMS messages
- Log calls manually
- View call recordings
- Delete manual call logs
Call recordings
If your phone provider records calls, Slant can display those recordings. Click a call log entry that has a recording to play it directly in Slant.Troubleshooting
No phone tab or empty phone tab
- Verify a phone integration is connected in Settings > Phone and SMS
- Check that the record has phone numbers associated with its people
Calls or messages not syncing
- Confirm the integration is connected and not in an error state
- Check that phone numbers on the record match numbers in your phone system
- RingCentral syncs call and SMS history on initial connection and via webhooks afterward
- MyRepChat syncs periodically for recently communicated numbers
SMS not sending
- Verify the integration supports SMS and is configured
- RingCentral requires selecting a sending number that has SMS capability
- Check that the recipient phone number is a valid mobile number