Create a client
1
Open the client list
Click Clients in the sidebar to view your client list.
2
Start creating
Click the + New client button in the top-right corner, or press Shift + C from anywhere in the app.
3
Enter the head of household
Fill in the first and last name of the primary contact. This person becomes the head of household.
4
Add contact information
Enter at least one contact method—email address or phone number. This helps you reach the client and enables email tracking.
5
Set the service tier
Choose a service tier (A, B, C, or D) based on the client’s priority level. You can change this later.
6
Save the client
Click Create to add the client to your book.
Required information
To create a client, you need:- Name — At least a first name or last name for the head of household
- Contact method — Either an email address or phone number
Add household members
After creating a client, you can add additional household members:1
Open the client record
Navigate to the client’s detail page.
2
Go to the Household tab
Click Household in the client record navigation.
3
Add a member
Click Add member and choose the role:
- Partner — Spouse or life partner
- Dependent child — Minor children
- Other adult — Adult family members
- Other dependent — Adult dependents
4
Enter their information
Fill in the person’s name and contact details.
Create multiple clients
To add several clients in quick succession:1
Enable 'Create more' mode
In the create client dialog, toggle on Create more at the bottom.
2
Create the first client
Enter the client information and click Create.
3
Continue adding
The dialog stays open with cleared fields. Enter the next client and repeat.
4
Finish
When done, click Cancel or press Escape to close the dialog.
Add tags during creation
You can categorize clients with tags as you create them:- In the create dialog, click Add tags
- Select one or more tags from your book’s tag list
- Tags help you filter and organize clients later
Tags are configured at the company level. If you don’t see the tags you need, ask your admin to create them in Settings → Company → Tags.